Llewellyn Design Terms & Conditions of Business
Definition of our terminology as used within this document:
- A 'Project' is any work undertaken or service provided
by Llewellyn Design & Web Solutions for the Client on their request
and as described in our confirmation order email to that Client.
- A 'Client' is a person, persons, business or organisation
using any of the services provided by Llewellyn Design & Web Solutions.
- 'Live Mode' means the date the website is available
on the Client’s chosen domain.
- 'Domain' is the website address as specified by the
Client.
- 'Open Source Software' is software made freely available
to anyone under the GNU General Public License (GPL).
- 'Hosting' is a yearly cost to keep a clients website
activated online.
- 'Content' is both text and images that the Client
requires on the website.
- 'mb' stands for megabytes and is a measure of storage space.
Llewellyn Design & Web Solutions Terms & Conditions
- The contract between Llewellyn Design & Web Solutions
and the Client will be on these conditions, to the exclusion of all other
terms and conditions. Any variations to these conditions shall have no
effect unless agreed in writing.
- The works to be carried out shall be as set out in
the Llewellyn Design & Web Solutions confirmation order email.
- Email will be the method of contact with regard to
all communication. Although Llewellyn Design & Web Solutions can be
contacted by telephone, we will use email as our method of communication
and therefore it is the Client's responsibility to inform us of any change
in email address so we always have up to date email contact details. Llewellyn
Design & Web Solutions can not be held liable in any way relating to
communication issues if we are not supplied a valid email address. Llewellyn
Design & Web Solutions. will acknowledge all emails within 3 working
days.
- Llewellyn Design & Web Solutions will only commence
work on a Project after receipt of a non refundable, 50% deposit of the
quoted Project fee from the Client. Llewellyn Design & Web Solutions
will also require 25% payment on approval of the overall design concept.
The final 25% payment is to be made on completion of the website. The website
will be switched to Live Mode once the Clients remaining balance is paid
in full.
- The deposit paid to Llewellyn Design & Web Solutions
covers the cost of design work carried out as well as any admin work and
communication with Llewellyn Design & Web Solutions. The deposit is
non refundable.
- Level 1 Flash animation refers to 3 hours of Flash
development time on the clients website by Llewellyn Design & Web Solutions.
- Llewellyn Design & Web Solutions shall expect
the Client to carry out sufficient research before proceeding with a website.
This will include checking that the website/idea/business will operate
legally. It is important that the website is not in any way illegal.
- It is important for the Client to keep in contact
with Llewellyn Design & Web Solutions throughout the entire Project.
If a Client does not make contact for 1 week we will make up to 5 attempts
to contact the client by email using the email address specified when the
client went ahead. If we do not receive a response to these attempts of
contact the Project may be terminated, and the deposit will not be refunded.
- Where images used on the website have been purchased
by Llewellyn Design & Web Solutions on behalf of the Client, these
images are strictly for use on the website only. Llewellyn Design & Web
Solutions are not liable for misuse of these images by the Client or any
other person’s copying, altering or distributing the images to individuals
or other organisations.
- Llewellyn Design & Web Solutions will host the
website if the Client requires us to do so and on receipt of full payment
of our Hosting fees. In doing so, Llewellyn Design & Web Solutions
will endeavour to provide a reliable and professional service to the Client
at all times but do not guarantee that the website Hosting will be available
at all times, especially in the event of a technical failure beyond our
control.
- All hosting offered by Llewellyn Design & Web
Solutions is limited to 200mb of website space unless otherwise stated
in a separate contract. If your site requires more than 200mb of space
we will advise of other hosting solutions and then cease hosting the site.
- Llewellyn Design & Web Solutions cannot be held
responsible for anything adversely affecting the Client's business operation,
sales, or profitability that might be claimed is a result of a service
offered by Llewellyn Design & Web Solutions.
- Where asked to provide search engine optimisation
for a Client, Llewellyn Design & Web Solutions do not guarantee any
specific placement or high ranking on search engines.
- Llewellyn Design & Web Solutions will provide
the Client with an expected completion date for the Project (live on the
internet) if requested. Llewellyn Design & Web Solutions will endeavour
to meet any given deadline, but do not guarantee and are not bound in any
way to complete the Project by this date. The expected completion date
provided by Llewellyn Design & Web Solutions is purely an estimate.
- It is the Client’s responsibility to check with
Llewellyn Design & Web Solutions whether Open Source Software is being
used or not.
- The Client shall not be charged for Open Source Software.
If there is a charge for a website using Open Source Software, the Client
is paying for the installation time. Open Source Software is not owned
by Llewellyn Design & Web Solutions or the Client.
- Llewellyn Design & Web Solutions own all design
and code of the website until final payment has been received in full.
Once final payment is received, the Client will then own the design and
code of the website, unless Open Source Software is used. Images will have
been purchased by Llewellyn Design & Web Solutions for the Client,
unless the images have been supplied by the Client. Item 17 is subject
to item 16.
- All images displayed on the Client's website will
only be used after authorisation by the Client, and are the sole responsibility
of the Client regarding usage and copyright. Should any legal issues or
claims arise from the content or copyright of any images supplied by the
Client or Llewellyn Design & Web Solutions, they will be the sole responsibility
of the Client.
- Domain names will be registered by Llewellyn Design & Web
Solutions and also registered to the Llewellyn Design & Web Solutions
current address. Although the domain names are registered to Llewellyn
Design & Web Solutions , the Client is the legal owner of the domain
and if they request to have details changed or the domain transferred elsewhere,
Llewellyn Design & Web Solutions will do this within a reasonable timeframe.
- A domain name will be registered by Llewellyn Design & Web
Solutions on behalf of the client once we have received the 50% deposit
and a completed creative brief has been signed off.
- It is the responsibility of the Client to pay for
the renewal of their domain names when due. If a domain name expires, Llewellyn
Design & Web
Solutions can not be held liable for this. However, Llewellyn Design & Web
Solutions will make reasonable effort to contact the Client regarding domain
renewal. When a Llewellyn Design & Web Solutions package has been purchased
which includes a Free .co.uk domain name with our website hosting service the
Client will not be charged for the domain name re-newal unless the Client
requests that the domain name is to be transfered away from our server
to an alternative hosting provider. Once a trasfer has been requested and
completed Llewellyn Design will not be held responsible for the renewal
of the domain name.
- When a Client renews Hosting with Llewellyn Design & Web
Solutions , this also includes domain renewal if the renewal is needed
to keep the site functioning and was purchased as part of the Hosting package.
If the Client does not renew the Hosting, their domain name could be made
available to the public for purchase and Llewellyn Design & Web Solutions
can not be held liable for this.
- Renewal of Hosting is due on a yearly basis. The date
of renewal will be annually from the date the website was ordered by the
Client. The Hosting will not be renewed if Llewellyn Design & Web Solutions
cannot contact the Client or the Client requests for Llewellyn Design & Web
Solutions to not host this site. This will also affect the domain as per
item 22.
- The Hosting renewal charge must be received within
10 days of the Hosting expiry date. Llewellyn Design & Web Solutions
reserve the right to deactivate any website where the Hosting has expired
and the Client has not paid the renewal charge. There will be an admin
fee set by Llewellyn Design & Web Solutions for reactivating the website/Hosting.
- If the Client does not use Llewellyn Design & Web
Solutions Hosting services, then the management and Hosting of the Domain
name are the full responsibility of the Client.
- Llewellyn Design & Web Solutions will provide
1 years free hosting providing the client pays their deposit payment within
48 hours. If the deposit payment is not received within 48 hours then Llewellyn
Design & Web Solutions Ltd reserve the right to charge £100.00
for 1 years hosting of the clients website.
- Should a Client wish to move Hosting away from Llewellyn
Design & Web Solutions or transfer a Domain name away from Llewellyn
Design & Web Solutions, a £50 admin charge will be issued, which
must be paid before the transfer takes place.
- Llewellyn Design & Web Solutions has no control
of, or responsibility for, the content of Clients’ websites. In no
way does the textual or image based Content of our Client's web sites constitute
Llewellyn Design & Web Solutions endorsement, or approval of the website
or the material contained within the website. Llewellyn Design & Web
Solutions has not verified any of the materials, images or information
contained within our Client's web sites and is not responsible for the
content or performance of these sites or for the Client's transactions
with them. Llewellyn Design & Web Solutions provides links or references
to our Client's websites solely for the convenience of prospective customers
and intends that the links it provides be current and accurate, but does
not guarantee or warrant that such links will point to the intended Client
site at all times.
- Llewellyn Design & Web Solutions are not liable
for loss, damage or corruption to files or information stored on its servers
or individual PCs relating to a Client's website. The Client is solely
responsible for any information or files relating to its website.
- If a Domain name is purchased by the Client through
a company other than Llewellyn Design & Web Solutions, the Client has
full responsibility in making sure that the domain name is renewed when
due. Llewellyn Design & Web Solutions will not renew the Domain name
when annual Hosting renewal is due if the Domain name is purchased through
a company other than Llewellyn Design & Web Solutions.
- Llewellyn Design & Web Solutions do not take payment
by credit or debit card. We accept BACS and Cheque as a preferred payment
method.
- Llewellyn Design & Web Solutions makes no claims that the contents of this website may be lawfully viewed or downloaded outside England and Wales. Access to this website may not be legal by certain persons or in certain countries. If this website is accessed from outside of the United Kingdom, it is done at own risk and the visitor is responsible for compliance with the relevant laws of the visitor’s jurisdiction. The terms and conditions of this website are governed by the laws of England and Wales. Jurisdiction for any claims arising in respect of this website’s Content shall lie exclusively with the courts of England. If any provision of these terms and conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these terms and conditions, which shall remain in full force and effect.
