Terms & Conditions of business
Definition of our terminology as used within
- A 'Project' is any work undertaken or service provided
by Llewellyn Design for the Client on their request
and as described in our confirmation order email to that Client.
- A 'Client' is a person, persons, business or organisation
using any of the services provided by Llewellyn Design.
- 'Live Mode' means the date the website is available
on the Client’s chosen domain.
- 'Domain' is the website address as specified by the
- 'Open Source Software' is software made freely available
to anyone under the GNU General Public License (GPL).
- 'Hosting' is a yearly cost to keep a clients website
- 'Content' is both text and images that the Client
requires on the website.
- 'mb' stands for megabytes and is a measure of storage
Llewellyn Design Terms & Conditions
- The contract between Llewellyn Design
and the Client will be on these conditions, to the exclusion of all other
terms and conditions. Any variations to these conditions shall have no
effect unless agreed in writing.
- The works to be carried out shall be as set out in
the Llewellyn Design confirmation order email.
- Email will be the method of contact with regard to
all communication. Although Llewellyn Design can be
contacted by telephone, we will use email as our method of communication
and therefore it is the Client's responsibility to inform us of any change
in email address so we always have up to date email contact details. Llewellyn Design can not be held liable in any way relating to
communication issues if we are not supplied a valid email address. Llewellyn
Design. will acknowledge all emails within 5 working
- Llewellyn Design will only commence
work on a Project after receipt of a non refundable, 50% deposit of the
quoted Project fee from the Client. The final 50% payment is to be made on completion of the website. The website
will be switched to Live Mode once the Clients remaining balance is paid
- The deposit paid to Llewellyn Design
covers the cost of design work carried out as well as any admin work and
communication with Llewellyn Design. The deposit is
- Llewellyn Design shall expect
the Client to carry out sufficient research before proceeding with a website.
This will include checking that the website/idea/business will operate
legally. It is important that the website is not in any way illegal.
- It is important for the Client to keep in contact
with Llewellyn Design throughout the entire Project.
If a Client does not make contact for 1 week we will make up to 5 attempts
to contact the client by email using the email address specified when the
client went ahead. If we do not receive a response to these attempts of
contact the Project may be terminated, and the deposit will not be refunded.
- Where images used on the website have been purchased
by Llewellyn Design on behalf of the Client, these
images are strictly for use on the website only. Llewellyn Design are not liable for misuse of these images by the Client or any
other person’s copying, altering or distributing the images to individuals
or other organisations.
- Llewellyn Design will host the
website if the Client requires us to do so and on receipt of full payment
of our Hosting fees. In doing so, Llewellyn Design
will endeavour to provide a reliable and professional service to the Client
at all times but do not guarantee that the website Hosting will be available
at all times, especially in the event of a technical failure beyond our
- Llewellyn Design cannot be held
responsible for anything adversely affecting the Client's business operation,
sales, or profitability that might be claimed is a result of a service
offered by Llewellyn Design.
- Where asked to provide search engine optimisation
for a Client, Llewellyn Design do not guarantee any
specific placement or high ranking on search engines.
- Llewellyn Design will provide
the Client with an expected completion date for the Project (live on the
internet) if requested. Llewellyn Design will endeavour
to meet any given deadline, but do not guarantee and are not bound in any
way to complete the Project by this date. The expected completion date
provided by Llewellyn Design is purely an estimate.
- It is the Client’s responsibility to check with
Llewellyn Design whether Open Source Software is being
used or not.
- The Client shall not be charged for Open Source Software.
If there is a charge for a website using Open Source Software, the Client
is paying for the installation time. Open Source Software is not owned
by Llewellyn Design or the Client.
- Llewellyn Design own all design
and code of the website until final payment has been received in full.
Once final payment is received, the Client will then own the design and
code of the website, unless Open Source Software is used. Images will have
been purchased by Llewellyn Design for the Client,
unless the images have been supplied by the Client. Item 17 is subject
to item 16.
- All images displayed on the Client's website will
only be used after authorisation by the Client, and are the sole responsibility
of the Client regarding usage and copyright. Should any legal issues or
claims arise from the content or copyright of any images supplied by the
Client or Llewellyn Design, they will be the sole responsibility
of the Client.
- Domain names will be registered by Llewellyn Design and also registered to the Llewellyn Design
current address. Although the domain names are registered to Llewellyn
Design, the Client is the legal owner of the domain
and if they request to have details changed or the domain transferred elsewhere,
Llewellyn Design will do this within a reasonable timeframe.
- A domain name will be registered by Llewellyn Design on behalf of the client once we have received the 50% deposit
and a completed creative brief has been signed off.
- It is the responsibility of the Client to pay for
the renewal of their domain names when due. If a domain name expires, Llewellyn
Design can not be held liable for this. However, Llewellyn Design will make reasonable effort to contact the Client regarding domain
renewal. When a Llewellyn Design package has been purchased
which includes a free 1 year or 12 month registration of a .co.uk or .uk domain name with our website hosting service the
Client will be charged for the domain name renewal after the first year unless the Client
requests that the domain name is to be transferred away from our server
to an alternative hosting provider. Once a transfer has been requested and
completed Llewellyn Design will not be held responsible for the renewal
of the domain name.
- When a Client renews Hosting after the first year or 12 months that was free of charge with Llewellyn Design, this does not include the domain renewal if the renewal is needed
to keep the site functioning and was purchased as part of the Hosting package. The domain will be billed as a seperate item and both domain and hosting renewal is required to keep the site functional.
If the Client does not renew the Hosting or their domain name the domain name could be made
available to the public for purchase and Llewellyn Design
can not be held liable for this.
- Renewal of Hosting is due on a yearly or 12 month basis. The date
of renewal will be annually from the date the website was ordered by the
Client. The Hosting will not be renewed if Llewellyn Design
cannot contact the Client or the Client requests for Llewellyn Design to not host this site. This will also affect the domain as per
- The Hosting renewal charge must be received within
14 days of the Hosting invoice date. Llewellyn Design
reserve the right to deactivate any website where the Hosting has expired
and the Client has not paid the renewal charge. There will be an admin
fee set by Llewellyn Design for reactivating the website/Hosting.
- If the Client does not use Llewellyn Design Hosting services, then the management and Hosting of the Domain
name are the full responsibility of the Client.
- Llewellyn Design will provide
1 years free hosting within our Website design Packages providing the client pays their deposit payment within
48 hours of order. If the deposit payment is not received within 48 hours then Llewellyn
Design reserve the right to charge £99.00
for 1 years hosting of the clients website.
- Should a Client wish to move Hosting away from Llewellyn
Design or transfer a Domain name away from Llewellyn
Design, a £35.00 admin charge will be issued, which
must be paid before the transfer takes place.
- Llewellyn Design has no control
of, or responsibility for, the content of Clients’ websites. In no
way does the textual or image based Content of our Client's web sites constitute
Llewellyn Design endorsement, or approval of the website
or the material contained within the website. Llewellyn Design has not verified any of the materials, images or information
contained within our Client's web sites and is not responsible for the
content or performance of these sites or for the Client's transactions
with them. Llewellyn Design provides links or references
to our Client's websites solely for the convenience of prospective customers
and intends that the links it provides be current and accurate, but does
not guarantee or warrant that such links will point to the intended Client
site at all times.
- Llewellyn Design are not liable
for loss, damage or corruption to files or information stored on its servers
or individual PCs relating to a Client's website. The Client is solely
responsible for any information or files relating to its website.
- If a Domain name is purchased by the Client through
a company other than Llewellyn Design, the Client has
full responsibility in making sure that the domain name is renewed when
due. Llewellyn Design will not renew the Domain name
when annual Hosting renewal is due if the Domain name is purchased through
a company other than Llewellyn Design.
- Llewellyn Design take payment by credit or debit card. We also accept BACS.
We no longer accept cheques as a method of payment.
- Llewellyn Design makes no claims
that the contents of this website may be lawfully viewed or downloaded
outside England and Wales. Access to this website may not be legal by certain
persons or in certain countries. If this website is accessed from outside
of the United Kingdom, it is done at own risk and the visitor is responsible
for compliance with the relevant laws of the visitor’s jurisdiction.
The terms and conditions of this website are governed by the laws of England
and Wales. Jurisdiction for any claims arising in respect of this website’s
Content shall lie exclusively with the courts of England. If any provision
of these terms and conditions is found to be invalid by any court having
competent jurisdiction, the invalidity of such provision shall not affect
the validity of the remaining provisions of these terms and conditions,
which shall remain in full force and effect.
- Llewellyn Design reserve the right to change these terms and conditions at any time.